About Shibari
Our essence
Shibari Tulum is an experience different from any other. We are the balance of staying in an exclusive complex with high-design suites combined with the luxury of being immersed in a magnificent natural environment, featuring a crystalline natural cenote.
We are more than a hotel. We are a vibrant community of sacred water. A guarded, well-cared-for, where opposites unite and knots set us free.
Begin the journey. Untie knots, return to the origin, return to yourself.
Shibari Tulum.
Services
Our Staff / Service
Focused on your comfort and an unforgettable stay.
Our 5-star eco-friendly hotel, located in the heart of the Tulum jungle, offers a unique and unforgettable experience with 64 comfortable suites surrounded by lush gardens spread over 25,000 m2 of natural beauty. We prioritize the safety and protection of our guests with 24-hour security, ensuring your peace of mind during your stay with us.
Immerse yourself in the natural beauty of our prime location in the Tulum tourist zone while enjoying a peaceful and serene stay surrounded by the sounds and sights of the jungle. Our property boasts a huge, magical cenote called "Tuuch" which offers our guests the opportunity to swim in its natural crystalline waters.
Start your day with a delicious continental breakfast included in your stay and indulge in our 5-star amenities such as the jacuzzi lounge and pool. Our restaurant ATTA; serves international cuisine and offers premium themed dinners.
Have any doubts?
Frequent questions
Here you'll find answers to some of the most common inquiries we receive from our guests. From details about our amenities and services to information about our check-in and check-out process, our FAQ page is a great resource to help you plan your trip and make the most of your time with us. We hope you find the information you're looking for, and please don't hesitate to contact us directly if you have any additional questions.
Thank you for considering Shibari Tulum hotel for your next vacation destination.
The hotel is located in Tulum’s Hotel Zone.
Our address is: Tulum-Punta Allen Highway, KM7 Boca Paila, Tulum, Quintana Roo, Mexico, 77766
Visit our location page to see the hotel on a map.
Although we’re nestled in the lush heart of the jungle, the nearest beach is only a three-minute walk.
Other beautiful beaches are also easy to reach from our location in Tulum’s Hotel Zone. Our team will be happy to help you choose the best beaches for your visit.
Shibari Tulum is fortunate to have its own large outdoor cenote, Tuuch, on our grounds, which can be enjoyed by our guests. Additionally, if you are not staying at Shibari, we offer daypass.
Please contact us at reservaciones@shibaritulum.com or follow our contact number to make your reservation.
Yes, Shibari has an open-air pool and heated water jacuzzi lounge.
Shibari Tulum is an adults-only hotel. We welcome visitors age 18 and up.
We have a private parking area. Parking is free for all guests and visitors, subject to availability.
Check-in begins at 3 pm, and runs until 11:30 pm. Early check-in is subject to availability. Our reception is open 24 hours.
Check-out is at 12:00 noon. Late check-out is subject to availability with an extra charge.
Yes, we offer transportation to and from the airport for an extra fee.
For reservation and details, please email us at:
Shibari is a “cashless hotel” and does not accept cash payments. Payments can be made with Visa, MasterCard and American Express.
To preserve the environment in our jungle habitat, Shibari Tulum does not allow pets in rooms, nor in shared areas.
Unfortunately, due to the natural terrain surrounding Shibari Tulum, at this time we aren’t able to offer handicapped-accessible rooms or pathways.
It’s always an honor to be part of your special celebration.
Email reservaciones@shibaritulum.com for personalized assistance in planning your event.
While Shibari Tulum is an adults-only hotel, clothing is required, and nudism isn’t permitted.
Tuuch is a natural cenote, and therefore, we have a commitment to preserve and care for it. In addition to its historical richness, a cenote is a valuable ecosystem teeming with natural flora and fauna.
For the preservation and care of this natural wonder, we request our guests to take a mandatory shower before swimming, as well as the use of biodegradable products on the skin to avoid harming the water and the wonderful natural surroundings.
The Tuuch Cenote is a marvel of nature that is constantly changing and evolving. Like life itself, it undergoes natural cycles that can alter its appearance. At times, you may notice that the cenote waters can take on a darker hue instead of their characteristic crystalline state. This is completely normal and is part of its natural cycle. Furthermore, this phenomenon of color change is partly due to the protection of the spawning of various marine species in the region, adding an even more fascinating component to its evolution.
Sometimes, weather conditions or the clarity of the cenote waters may not allow swimming in Tuuch Cenote, in order to protect our natural treasure and ensure the safety of our guests. However, we invite you to enjoy our jacuzzi lounge, where you can relax and enjoy good music while savoring top-notch cocktails with premium drinks.
