The website www.shibaritulum.com as well as the derived services are marketed through the company INMOBILIARIA CAMBADOS from now on SHIBARI HOTEL & CENOTE CLUB, RFC: CA1912108R8 and registered office at CARRETERA TULUM-PUNTA ALLEN KM 7, CP. 77766 ZONA HOTELERA TULUM, QUINTANA ROO.


The user declares that he is of legal age (that is, he is at least 18 years old) and has the necessary legal capacity to contract the products and services offered on the Shibari Tulum website in accordance with these general conditions, which he understands and understands in his whole.
All the information that the user provides to access and use this website is true, accurate and complete. You are obliged towards Shibari Tulum to keep it updated.
The user agrees that the data provided is correct and in particular regarding the credit or debit card that he uses, they are his property and that he authorizes Shibari Tulum to charge the purchased services.
Travelers are responsible for carrying all the documentation in order regarding passports, visas, etc. In some cases, the passport is required to be valid for at least 6 months. It is recommended to check with the authorities the necessary requirements to travel to the specific destination.
The website www.shibaritulum.com is solely and exclusively for the user's personal use. Modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or non-commercial purposes are prohibited.
Shibari Tulum reserves the right to make changes at any time on our website, as well as in these general conditions.
Please make sure that you have read and understood the clauses and product information, it is your responsibility to ensure that you have.
Any controversy arising from the interpretation or execution of these conditions, as well as the relationship that may arise between the user and Shibari Tulum will be interpreted under Mexican legislation. To resolve any discrepancy that may arise in the interpretation of these general conditions or the relationship that arises between the user and Shibari Tulum, the parties expressly waive any jurisdiction that may correspond to them and submit to the jurisdiction and competence of the state of, Quintana Roo, Mexico.


Notice of Privacy

This privacy policy applies to the web www.shibaritulum.com Please read it carefully. In it you will find important information about the processing of your personal data and the rights recognized by the current regulations on the matter.

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with eventual legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below legal@shibaritulum.com.

You declare that the data you provide us, now or in the future, are correct and truthful and you agree to notify us of any changes to these. In case of providing personal data of third parties, you agree to obtain the prior consent of those affected and to inform them about the content of this policy.

In general, the fields of our forms that are indicated as mandatory, must necessarily be completed in order to process your requests.



Who is responsible for the processing of your data?

The person in charge is INMOBILIARA CAMBADOS from now on SHIBARI HOTEL & CENOTE CLUB, RFC: CA1912108R8 and registered office at in CARRETERA TULUM-PUNTA ALLEN KM 7, CP. 77766 ZONA HOTELERA TULUM, QUINTANA ROO.


Why will we process your data?

The data of our users will be processed for the management of the relationship with them, for the processing and commercial monitoring of their reservations, the provision of the requested services, the attention to their requests and queries, the administration and management of the security of the web and the fulfillment of our legal obligations. Said data will also be processed for analytical purposes and to improve the quality of our services.

Said data will also be processed for internal administrative purposes of Shibari Tulum, as well as for claims management, quality management and reputation purposes. This includes the analysis of consolidated reservation data processed through the Web. Likewise, your data will be processed for marketing purposes and commercial mailings related to products and services of Shibari Tulum dedicated to leisure activities, tourism, hotel accommodation, transportation, travel, catering, excursions and / or sale and promotion of the use of tourist properties.


How long will we keep your data?

In general, we keep your data for the duration of the relationship you have with us and in any case for the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to attend to possible responsibilities arising from the treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. The data processed for commercial purposes are kept active as long as the interested party does not revoke their consent or request its deletion. The supports in which the existence of your consent for the processing of your data for these purposes, such as signed forms, electronic form submission logs, Checkin sheets, will be kept for the entire duration of the treatments and the applicable prescription periods.

If you consider that your right to protect personal data has been harmed by any conduct of our employees or our actions or responses, you presume that in the treatment of your personal data there is some violation of the provisions set forth in the Federal Law on Protection of Personal Data in Possession. Individuals, may file the corresponding complaint or complaint with the IFAI, for more information visit www.ifai.org.mx